Privacy Policy
Effective Date: 11/2025
Fox Pros HVAC
Cumming, Georgia
At Fox Pros HVAC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, request services, or communicate with us.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, physical address, and any other details you provide when scheduling a service or requesting a quote.
Service Information: Details about your HVAC system, service requests, and preferences.
Website Data: Non-personal information such as browser type, IP address, device information, and cookies to help improve website performance and user experience.
2. How We Use Your Information
Fox Pros HVAC uses your information to:
Schedule and provide HVAC installation, repair, and maintenance services.
Respond to inquiries and provide quotes.
Improve our website, services, and customer experience.
Send updates, promotional offers, or service reminders (only if you opt in).
Comply with legal obligations and prevent fraudulent activity.
3. How We Protect Your Information
We use appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online system can guarantee complete security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share data only with trusted third parties who assist in operating our business—such as payment processors, scheduling platforms, or email service providers—under strict confidentiality agreements.
We may also disclose information when required by law or to protect our legal rights.
5. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience, analyze traffic, and improve performance. You can adjust your browser settings to refuse cookies, but some website features may not function properly.
6. Your Privacy Rights
You may:
Request access, correction, or deletion of your personal data.
Opt out of marketing emails at any time by clicking “unsubscribe.”
Contact us to learn more about how we handle your information.
7. Links to Other Websites
Our website may contain links to external websites (e.g., product manufacturers like Carrier). We are not responsible for the privacy practices or content of these third-party sites.
8. Updates to This Policy
Fox Pros HVAC reserves the right to update or revise this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Fox Pros HVAC
Cumming, GA
Phone: 770-365-2135
Email: cody.fox@foxproshvac.com
